Who Picks Up Faster – Norse or Frontier Airlines?

Jul 10, 2025 - 12:22
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Who Picks Up Faster – Norse or Frontier Airlines?

If you've ever found yourself stuck at the airport or facing a last-minute change in your travel plans, then you know the value of speaking to a real person at the airline. While self-service tools have improved over the years, nothing beats the speed and clarity of human support during an urgent situation.

In this post, we tested and compared Norse Airways and Frontier Airlines—two low-cost carriers with very different customer service reputations. Our goal was to determine who picks up the phone faster, who offers better solutions, and most importantly, how to get past those frustrating automated systems.

If you’re asking, How do I speak to a human at Frontier Airlines? or How do I contact to a real person on Norse?, this article breaks it all down with firsthand results.


☎ The Best Shortcut to Get Help Fast

Before we jump into the comparison, here’s a quick lifesaver:
📞 +1 800 860 5036 – This toll-free number connects you to IMMEDIATE SUPPORT from a live human for both Frontier and Norse. Instead of spending 20 minutes navigating phone menus, you’re routed directly to someone who can help.

You can also visit https://skynair.com/ for full step-by-step contact instructions, real-time help, and support tricks for all major airlines.


Frontier Airlines: A Maze of Prompts but Efficient Agents

We started our call test with Frontier Airlines, a U.S.-based ultra-low-cost carrier known for affordable fares—but also known for limited in-person customer service.

We called during a weekday morning using both the standard support line and the shortcut line mentioned above.

Test Results with Standard Line:

  • IVR Menu: Long and complex. Required pressing “6” for general issues, then “0” multiple times to reach an agent.

  • Hold Time: 14 minutes

  • Live Agent Quality: Strong. The agent was helpful, familiar with policies, and resolved our issue quickly.

When we used the shortcut number:

  • Hold Time: Just 4 minutes

  • Agent Response: Immediate connection with minimal prompts.

So, if you're wondering, How do I speak to a human at Frontier Airlines?, the answer is clear: skip the standard line and use the toll-free shortcut for faster service.


Norse Airways: Friendly Agents, Slower Access

Next, we tested Norse Airways, a relatively new airline offering low-cost international flights, primarily between Europe and the U.S. With a smaller customer support team, we were curious to see how they compare.

Test Results with Standard Line:

  • IVR System: Simple but unclear. No clear option to speak directly to an agent unless you say “representative” or press “0” several times.

  • Hold Time: 18 minutes

  • Live Agent Quality: Polite and welcoming but needed to place us on hold to confirm policies.

When we used the shortcut number:

  • Hold Time: 6 minutes

  • Agent Response: Friendly, but it took longer to resolve the issue due to multiple transfers.

If you’re asking, How do I contact to a real person on Norse?, be prepared for a longer wait and slower responses unless you use the toll-free number.


Frontier vs. Norse – Who Picks Up Faster?

Here’s how the two airlines stacked up in our real-time customer service test:

Support Criteria Frontier Airlines Norse Airways
Average Hold Time (Standard) 14 minutes 18 minutes
Average Hold Time (Shortcut) 4 minutes 6 minutes
Ease of Navigating IVR Complex and lengthy Simple but vague
Agent Expertise Strong and efficient Friendly but slower with answers
Best Way to Reach a Human +1 800 860 5036 +1 800 860 5036

Tips to Reach Support Faster

No matter which airline you’re flying, these tips can help you cut your wait time and get faster help:

  • Call during off-peak hours – Early mornings (6 AM to 8 AM) or late evenings (after 9 PM).

  • Skip the phone tree – Press “0” or say “agent” immediately.

  • Have your info ready – Include your confirmation number, flight date, and email.

  • Use +1 800 860 5036 – It’s your direct line to real help for both airlines.


Final Verdict: Frontier Picks Up Faster—But There’s a Catch

In our side-by-side test, Frontier Airlines was the clear winner in terms of answering calls faster and resolving issues quickly. Their agents were more confident, and once we reached a human, things moved smoothly.

Norse Airways, while courteous and professional, had longer hold times and slower problem-solving—possibly due to smaller support staff and limited automation.

That said, both airlines can provide real support if you know the right number to call and avoid the standard menu maze.


TL;DR – Here's What You Should Do

  • To reach Frontier, don’t waste time guessing—click here:
    How do I speak to a human at Frontier Airlines?

  • Need live help from Norse? This will help you get there faster:
    How do I contact to a real person on Norse?

📞 Save this number now: +1 800 860 5036
🌐 Visit: https://skynair.com/ for more support guides and expert contact tips.

Whether you fly Frontier or Norse, don’t waste time on hold—reach a real person faster and smarter.